I started my application on the 5th of September. I was called that same day by a loan officer which was actually great because then I wouldn’t have to wait on the phone which I have had to do with other companies. My loan officer had everything ready she went over my monthly payments and interest rate. I was able to sign my application on line that same day. I am indeed grateful for all the help. Thank you EdFed. - Alexia F. Ft. Lauderdale, FL