When I first contacted EdFed, I knew nothing about consolidation. All I knew is that there was a deadline. The customer service representatives at EdFed were able to explain everything to me in terms that I could understand. I owe a substantial amount of money in student loans, and I didn't even know who my lenders were. EdFed was able to compile this information for me, calculated my low fixed interest rate, and explain their money saving benefits. Other lenders weren't even accepting phone calls prior to the deadline! Thank you for taking the time to go over my consolidation with me. - Maya T. Dallas, TX
